1. Where are you located?
2. Is it safe to use my credit card on your site?
3. How long will it be before I receive my order?
4. I want to return or change my purchase! What do i do?
5. Do you have an international shipping?
6. What do you charge for shipping an order?
7. What payment Methods do you accept?
8. Do you do back orders?
9. Will I have to pay sales tax?
10.Do you have a catalog?
11.What is PayPal?
12.Any other questions?
Q:Where are you located?
A:We are located in China.
Q:What payment Methods do you accept?
A:We currently accept westernunion for all orders.
Q:Is it safe to use my credit card on your site?
A: Shopping at cheapermall.com is safe. The cheapermall.com Safe Shopping Guarantee backs every credit card purchase you make at cheapermall.com, and our site is protected by SSL encryption technology.
Q:How long will it be before I receive my order?
A: For standard shipping, you should receive your order within 3-5 business days. Please allow additional time for shipments to APO/FPO addresses
Q:I want to return my purchase! What do I do?
A:To place an exchange or return, please send a copy of your sales receipt with your order to www.cheapermall.com(return@cheapermall.com) within 7 days of purchase. All returns and exchanges must be received in new condition, without sign of wear, in their original box and repackaged for return. Please do not tape or deface the shoe box. Include a short note with instructions for your return or exchange. Manufacturer's defects are required to be returned within 15 days of purchase. Failure to comply with these instructions may result in a restocking fee.
Q:Do you have an International Shipping?
A: We shipping to all countries in the world.
Q:What do you charge for shipping an order?
A:All US States and Territories: Free for 1 items or more.
Other Countries:$15 fee for your orders and Free fro your ordrer over $100.
Q:Do you do back orders?
A:We do not do back orders. If an item is out of stock we will notify you as soon as possible and ask if you would like a replacement item. Out of stock orders will be cancelled unless a replacement item is requested
Q:Do you charge sales tax on any item?
A:There is no sales tax.
Q:Do you have a catalog?
A:Currently, we have a 'virtual' catalog. Our entire product line is online, we do not have a physical catalog.
Q:What is PayPal?
A:PayPal is a payment method for online purchases enabling buyers and businesses to send and receive money online. As of today, PayPal has over 100 million member accounts in 190 countries and regions. One advantage of using PayPal payment method is that it offers faster, safer and easier checkouts and promises to protect customers from revealing their credit card and other financial information to the merchant.
Q:Any other questions?
A:have a question that you still don't know the answer for? click here to ask us via email.
